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Evaluation Of Service Potential
Complimentary Sample for School Personnel
Thank you for your interest in our Evaluation of Service Potential (ESP) product. Once you proceed to our online ESP Survey please enter the name of your school district and email address then have a current employee or applicant complete the survey. We will email the ESP Profile Report to you within 2 to 3 business days.
NOTICE:
Please limit the use of this form to one ESP survey per school district.
Evaluation of Service Potential
Version 1.2
School District:
Name:
Email Address:
Position Desired:
DIRECTIONS:
1. Answer every question.
2. Give the first natural answer that comes to mind.
3. Click in the circle next to the letter A or B to show your answer.
4. Be honest, give your opinion.
1.)
I most enjoy playing games or sports that are:
Team efforts
Individual efforts
2.)
I worry about doing or saying the wrong thing.
True
False
3.)
Things have a way of turning out for the best.
True
False
4.)
I have no regrets in my life.
True
False
5.)
I often have a hard time feeling happy.
True
False
6.)
When someone does not answer me, I worry that I said something wrong.
True
False
7.)
I believe the saying "the customer is always right."
True
False
8.)
I have never had bad habits.
True
False
9.)
I get tired of people who are cheerful and happy.
True
False
10.)
I feel at a loss for words when in a group.
True
False
11.)
Our country is going downhill.
True
False
12.)
I am pretty smart.
True
False
13.)
The good thing about trouble is you learn from it.
True
False
14.)
I do not feel very sure of myself.
True
False
15.)
When a customer has a problem I try to
Solve it myself
Get the manager
16.)
I have told a lie before.
True
False
17.)
You have to keep a "sunny" outlook.
True
False
18.)
I put myself down sometimes in front of others.
True
False
19.)
Good things happen to me.
True
False
20.)
I get dry mouth when with a group of people, even if I know them.
True
False
21.)
A color that best says how I usually feel most of the time is
Yellow
Blue
22.)
I don’t mind looking in the mirror.
True
False
23.)
Customers are always looking for
A Cheap Deal
Good Service
24.)
I like everyone.
True
False
25.)
I seem to have
Good luck
Bad luck
26.)
There are many things I don’t like about myself.
True
False
27.)
In the morning I can be pretty grouchy.
True
False
28.)
I know there are many people out there better than me.
True
False
29.)
I’ve learned to be very careful whom I trust.
True
False
30.)
I worry too much about failure.
True
False
31.)
When a customer is mad it is best to
Ignore them
Apologize
32.)
When younger, I never thought about skipping school.
True
False
33.)
When a mistake happens it is usually because one person messed up, not the whole group.
True
False
34.)
I have to admit my self-confidence goes up and down a lot.
True
False
35.)
A disagreement between people working together keeps things interesting.
True
False
36.)
I catch myself wondering if I’ve made the right decisions.
True
False
37.)
If I feel bad, I usually
hide it by acting cheerful
tell others what is going on
38.)
At work I’m at my best when others aren’t around to watch me.
True
False
39.)
Most customers prefer
Fast service
Friendly service
40.)
I never wished I had more money.
True
False
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